Promoting Healthcare in our Community

History of the Clinic

Witkoppen Health and Welfare Centre was established in 1967 by two local doctors in response to the lack of healthcare facilities in the area. It is an NPO that was registered initially as a feeding scheme and then as a welfare organisation in 1995.

At first, funding was from private individuals and organisations such as the Robert Niven Trust, St. Michael’s Church, Bryanston Methodist Church and Ithuba. In 1993 the Department of National Health approved a subsidy, which is vital, but we still rely heavily on the assistance of private and corporate donors in order to continue providing services to cater for the fast growing population and the increasing numbers of patients being treated daily.

Our aim is to help, advise, educate, heal and give hope. Our goal is to provide a holistic medical care welfare support for our patients and their families.

Our Vision

To be recognised as setting the standard of excellence and best practice in providing health and welfare services to our target communities.

Our Mission

To promote and provide comprehensive preventative and curative health and welfare services in response to the changing needs of our community.

Our Values

  • Quality health care
  • Pride in our work
  • Compassion / care / humanity
  • Professional conduct and integrity
  • Financial prudence
  • Good corporate governance
  • Empowerment and education
  • Prevention rather than cure
  • Non discrimination
  • Striving for excellence

Our Role

Witkoppen provides comprehensive, curative, promotive, and preventative primary healthcare in response to the changing needs of the community. We provide health and welfare services under one roof at a nominal cost inclusive of all medications to patients who can afford it, or free of charge to those who cannot.

The community has had a choice of healthcare providers for the last few years in that they can attend Provincial or Municipal clinics, or the local general practitioners who are generally beyond the financial capability of this market. However, the ever-growing patient numbers reflect the community’s support for and confidence in our facility.

Monitoring and Evaluation

Monitoring of the Witkoppen's programmes is completed routinely, with data sheets detailing pertinent indicators being collected daily and processed electronically by our data capturers. Statistics are submitted to different donors on a monthly, quarterly and biannual basis depending on their requirements. The Senior Management Team meet monthly and evaluate all programmes in terms of meeting objectives. Recommendations are discussed at our quarterly Board meetings. Regular meetings are held with the community leaders and other service providers to ensure that services are aligned with communities’ needs.

Human Resources

As at October 2015, the total Witkoppen Health and Welfare Centre staff complement numbers over 200 personnel including stipend workers.

The multidisciplinary team consists of Doctors, Primary Health Care Nurses, Auxiliary Nurses, Professional Nurses, Social Workers, Counselling Psychologist, Counsellors, Pharmacists, Pharmacy Assistants, Data Capturers and Financial & Administration support staff.

Proof of Capacity

We have been in operation for nearly 50 years. The communities we serve acknowledge the important role we play in providing accessible, affordable holistic care.

Our broad base of donors assist with living our vision and mission.

We attend the monthly forums in Diepsloot, Kya Sands and Thabo Mbeki informal settlements, with planning being done in consultation with our target communities.

We network with a variety of organisations:

  • USAID, with our dedicated HIV and AIDS clinic.
  • Right to Care, for capacity building of the Department of Health.
  • The Department of Health and the Department of Social Development.
  • Drs Bloch and Partners, Radioloists at Sandton Clinc, for chest X-rays. 

What Makes WHWC Different?

  • Our holistic approach, where we first address the medical and social needs of the patient and then address these needs in relation to the patient and his/her family.
  • We facilitate continuum of care through partnerships and referrals, thereby further enhancing quality of life.
  • Our public/private partnership initiatives.
  • Our ongoing collaborations with the community development forums in our catchment areas where the needs of the communities are considered and addressed.
  • Witkoppen is unique in that we are the only facility offering comprehensive health and welfare services in Region A.

Caseload Statistics for 2014

  • Patient visits:
    • 100 560 total
    • 34 975 preventative care
    • 61 399 curative care
    • 8 693 chronic care
    • 78 635 HIV care visits
    • 9 910 Antenatal visits
  • HIV tests:
    • 14 161 adults (16% positive)
    • 5 441 children under 15 years (0,9% positive)
    • 3 643 pregnant women (16% positive)
  • HIV care & support to 7 153 patients:
    • 6 811 men and women
    • 342 children
  • Life-saving antiretroviral treatment initiated for 1 586 patients:
    • 1 856 men and women, incl. 414 pregnant women
    • 55 children, incl. 14 babies under 1 year
  • 566 patients started on TB treatment
  • 6 092 Child immunizations
  • 78 036 Prescriptions issued
  • 521 Identified orphans and vulnerable children (OVCs) monitored regularly
  • Average of 81 children attending 3 kids groups every afternoon
  • Around 218 home visits each month